Appendix IX: Case Study Backgrounds

The material in the guide’s 19 case studies was drawn from the 11 GAO reports described in this appendix. Table 13 shows the relationship between reports, case studies, and the chapters in which they are cited. The table is arranged by the order in which we issued the reports, earliest first. Following the table, paragraphs describe the reports, ordered by the numbers of the case studies in the guide.

Table 13: Case Studies Drawn from GAO Reports Illustrating This Guide
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Case study GAO report Best practices cited
1, 5, 6, 16 GAO-11-53: DOD Business Transformation 1, 2, 9
2, 10 GAO-14-152: DOD Business Systems Modernization 1, 5
3, 8 GAO-14-368: Arizona Border Surveillance Technology Plan 1, 3
4, 15 GAO-10-189: VA Construction 1, 8
7 GAO-10-378: Nuclear Nonproliferation 3
9 GAO-10-43: Transportation Worker Identification Credential 4
11, 13 GAO-12-223: FAA Acquisitions 6, 7
12 GAO-12-66: Immigration Benefits 6
14 GAO-11-743: Coast Guard 8
17 GAO-11-740: Aviation Security 9
18 GAO-13-676: Polar-orbiting Environmental Satellites 10
19 GAO-10-59: 2010 Census 10

Source: GAO. | GAO-16-89G